12/7/2023 0 Comments Burn e viper scooter![]() The cost of returning the product to the Customer will be at the Customer's Returned product under a warranty claim and deem the claim to have no basis, Replacement product will be arranged at the Customer's expense. Repair, refund, or replace the faulty goods. We deem the issue upon investigation to be a manufacturing fault, we will You, the Customer, will bear the costs of returning the goods. In some cases, these service centers can deal with warranty issues.Ĭall 1300 883 773 to find a local service centre. Limited Warranty of 3 months for commercial use.ĭo I have to return the product to Bike Scooter City?īike Scooter City has authorised service centres located aroundĪustralia.♽amage caused by overloading, over the designed maximum load Proofing against dust and wet conditions, but they are NOT water-proof. Attempts to 'flash' or reset a product's software/firmware or change.Damage caused by product misuse or abuse like (but not limited to)ĭropping, collision, jumps, grinding, heavy shaking, abrasion, or incorrect.Wear-and-tear Damage of vulnerable components such as wheels, tyres,. ![]() Or modified by someone other than the manufacturer or authorised repair centre When the product or any of its components have been opened, altered,.When the Warranty or serial label is altered or removed.Failing to maintain or perform scheduled servicing.If you have an issue with your purchased product that is not Manufacturing or design faults under regular use: Your item may be repaired or replaced (if repair is not possible) if youĪre the first purchaser/user of the product and it has any of the following Refer to the user manual for the complete Warranty on a particular make The order is handed over if requested by the delivery company.Ī 12 months Limited warranty covers all products on this website. Orders must be delivered to a residential address where the customer resides or the workplace where the customer is employed.Ĭustomers will need to provide proof of ID before boxes or parcel lockers or left unattended at the delivery location. Orders are shipped from our warehouse in Brisbane, and customers will be sent a tracking link upon fulfilment of their orders within 48hrs.Ĭan my order be shipped to a P.O. So instead, we used a network of leading freight companies for the fastest transit times, including insurance and order tracking for your peace of mind. Orders that contain lithium batteries are express road freight and cannot be shipped by air. To prevent credit card fraud and protect the credit card holder from unauthorized transactions, we may, at times, request the customer to confirmġ- The credit card used for the transactionįor all Zip, After pay, and PayPal verified Customers. Pandemics or any unforeseen circumstances. ![]() WE ONLY DELIVER TO THE MAIN ISLAND ADDITIONAL FREIGHT FEES WILL BE CHARGED IF THE DELIVERY ADDRESS IS NOT ON THE MAIN ISLAND.ĭelays may occur during holiday seasons, peak periods, and extreme weather conditions We will generally dispatch your order within two business days after confirmation of your ID checks.Īll orders are shipped from our warehouse in Brisbaneħ-12 days Business days for WA, TAS, and NT Once your order has been processed and payment has been made, you will receive an order confirmation via email. We do not ship to islands outside of the main Australia Island. Remote and regional areas will attract an extra surcharge between $99-$249. Free Shipping applies to all Metro and capital cities in Australia.Įxcludes Tasmania and Northern Territory. ![]()
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